Privacy Policy
Last updated: Mon Jan05-2026
1. Introduction
Ashgrove AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
Business details:
Business name: Ashgrove AI
Address: Porto Alto nº2, 2135-026 Benavente
Contact email: [email protected]
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
User inputs and conversations submitted through our AI services
Contact details (such as name and email address)
Payment and billing information
b) Automatically Collected Information
Basic technical data required to operate and secure our services
We do not knowingly collect personal data from children.
3. How We Use Your Information
We use collected data for the following purposes:
Providing and operating our AI-powered services
Improving AI models and system performance
Customer support and communication
Compliance with legal and regulatory obligations
Marketing communications (where permitted by law)
4. AI Data Handling
User inputs and conversations may be processed by AI systems to provide responses and improve service quality.
Data may be used to improve AI models, including through third-party AI providers
We do not guarantee that AI-generated outputs are error-free
Users should not rely on AI outputs for legal, medical, or financial decisions
5. Third-Party Services
We use trusted third-party services to operate our platform, including:
Go High Level (CRM and automation)
OpenAI (AI model processing)
Grok (AI services)
Twilio (communications infrastructure)
These providers may process data on our behalf under their own privacy policies and contractual safeguards.
6. Data Retention
We retain personal data for as long as your account remains active.
Upon account deletion, your personal data is deleted unless retention is required for legal or compliance reasons.
7. Data Sharing & International Transfers
We do not intentionally share personal data internationally
Data may be processed by third-party providers operating in different jurisdictions where required to deliver services
Appropriate safeguards are applied where applicable.
8. Security Measures
We implement reasonable technical and organizational measures to protect your data, including:
Encryption of sensitive information
Secure access controls
Industry-standard security practices
No system is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your jurisdiction (including GDPR and CCPA), you may have the right to:
Request access to your personal data
Request deletion of your personal data
Opt out of marketing communications
Requests can be made by contacting us at [email protected].
10. Marketing Communications
You may opt out of marketing emails at any time by:
Clicking the “unsubscribe” link in emails
Contacting us directly
Service-related communications may still be sent when necessary.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: [email protected]